We want you to love your deck. If something isn't right, email us at ask@jamilashop.com and we'll put it right.
You can cancel a pre-order any time before it ships, for a full refund, shipping included. Just email us with your order number.
If printing runs late and the shipping estimate changes, we'll email you, and you can cancel for a full refund.
You can return an unopened deck in its original condition within 30 days of delivery. We refund the price of the deck once it reaches us. Shipping costs aren't refunded, and you pay for the return shipping.
To start a return, email us first with your order number, and we'll reply with the return address.
If your deck arrives damaged, or a card is misprinted or missing, email us within 14 days of delivery with your order number and a photo. We'll send a replacement or refund you in full, whichever you prefer. You won't need to send the deck back.
Refunds go back to your original payment method within 5 business days of approval. Your bank may take a few more days to show them.